Satisfaction of Heritage Hotels’ Patrons in Penang Island: A Research Note Written by Kee-Mun Wong, Christy Yen-Nee Ng, Macao Vincent Valerian and Marco Giovanni Battistotti on 04 July 2016. Posted in Vol.15 No.2, 2014 International Journal of Business and Society Vol. 15 No. 2, 2014, 255 - 266 Full Paper
