• Home
  • Volume 1-10
  • Volume 9 No.2, 2008
  • Service Recovery Strategies in Western Based Fast Food Restaurants: A Structural Equation Model Test

Service Recovery Strategies in Western Based Fast Food Restaurants: A Structural Equation Model Test

Written by Ernest Cyril de Run and Heriyadi Kusyarnadi on . Posted in Vol.9 No.2, 2008

International Journal of Business and Society
Vol.9 No.2, 2008, 54-68

Abstract