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Quality And Prosumership. Proserv: A New Tool For Measuring The Customer Satisfaction

Written by Enrico Ciavolino, Sergio Salvatore, Piergiorgio Mossi and Marta Vernai on . Posted in Vol.18 No.3, 2017

International Journal of Business and Society
Vol. 18 No.3, 2017, 409-426

Full Paper