Exploring the Role of the Type of Service Encounter in Internet Shopping
International Journal of Business and Society
Vol. 17 No. 2, 2016, 201-220
Tags: Electronic Service Quality, Online Shopping Behavior, Satisfaction, Loyalty Intentions
International Journal of Business and Society
Vol. 17 No. 2, 2016, 201-220
Tags: Electronic Service Quality, Online Shopping Behavior, Satisfaction, Loyalty Intentions